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Snagging Advice

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Snagging Advice - Brand New Homes

  • Before you exchange contracts on your brand new home, have a think about snagging defects and the possible consequences. For example how much time would you have to liaise with your developer about snagging issues?  How would you feel if there were snagging defects in your new home after moving day?What would you do if you had to move out while remedial works take place (it can happen) or if you are a property investor what would happen if you could not let or sell the property for a few months - how would this impact on your cash flow? All of these situations can be overcome but it is wise to think about them in avance and plan for every eventuality.
  • Always use your own independent solicitor and not one recommended to you by a developer who may not have your best interests at heart.
  • Be aware that you do not legally own a brand new home until completion. This means that if a new home developer wants to refuse you entry to carry out snagging, they are legally entitled to do so (although they rarely refuse us entry unless hey are worried about what we might find! See if you can get permission to carry out a snagging inspection written in to your contract before you exchange.
  • Holding back a retention until all snagging defects are complete is a great incentive for your developer to finish your new home to standard - try and get this built in to your contract too.
  • Never buy a new home without a new home warranty and be aware that an Architects Certificate is NOT a warranty.  Never complete on a brand new home with an Architects Certificate unless you have checked the property thoroughly and defects have been rectified. NHBC, Zurich, LABC and Premier Guarantee are the most common warranties but be aware that they are home insurance policies and do not provide the consumer protection you might think they do..
  • Make sure you carry out a thorough snagging inspection of the property before you complete. You could do this yourself or you can get a professional company like us to do this for you. Make sure you find out the qualifications & experience of the company snagging your home and what customer service & support they can provide for you - not all snagging companies are equal.
  • New Home Advisor always try to meet the site manager at the time of inspection to ensure all snagging defects are corrected prior to completion. If this is not possible try to you obtain written confirmation and a schedule of remedial works prior to legal completion.
  • Once you have completed on your new home, visit the property and re-check for cosmetic defects and leaks. If building work has been carried out in your home since your last visit, some additional damage may have occurred and leaks can unfortunately happen at any time.
  • During the first 2 years of your warranty, your developer is liable for snagging defects that occur, but be aware that wear and tear on the property can be difficult to distinguish. Report snagging defects in writing as soon as they arise to protect your position.
  • 98% of new homes do have snagging defects, but rest assured that once you have identified them they can be corrected!
  • Maintain a friendly and positive stance with your developer - brand new homes are built by hand and therefore mistakes do occur but in our experience it's how the deveoper puts them right that makes all the difference and unfortunately some are much better than others!

For individual snagging advice please log in to our free advice forum or send us an e-mail and we will respond to you within 2 working days. 


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